Tuesday, April 04, 2006

Problem-Solving The Procedures System: Philosophy

'Sorry, folks, t'ain't all fun.

A serious philosophy:

A well-functioning system relies on three cornerstones: Will, Compliance and Understanding. From the top – down.

Without the will for the system to work, especially from the top, even the best system will stutter or fail.

The best intentions and will are worth nothing without actual compliance with the system’s requirements: you have to do it.

If the system is not understood, its requirements will not be effectively defined; its procedures run the risk of becoming meaningless bureaucracy.